Customer Relationship Management (CRM) software is a sales application program which helps you in managing your relationship with your customers.

A well-implemented CRM system leads to enhanced productivity, increased revenue and better customer service, satisfaction and retention as well as centralising all customer data in one place (for proper analysis and action) that’s accessible to all staff. It is a tool for organizing, automating, and synchronize business processes for sales activities, marketing, customer service, and technical support.

Customer Relationship Management brings togethersales people, sales processes and technology to help you attract prospects, convert them into customers, and keep existing customers satisfied and loyal. The purpose of CRM is to learn as much as possible about each customer’s attitudes, needs, and behavior to provide them optimal service and retain the relationship.

Here 3 Best CRM Software free download for your business.

Suite CRM Free CRM Software »

free crm software
Suite CRM is a completely open source solution from top to bottom, and a free open-source system, fully compatible with SugarCRM Pro (alternative to SugarCRM Professional Edition).

Features:

  • Quotations, Contracts, Products, Invoices, PDF Templates
  • Powerful Workflow module
  • Reporting module for lists & PDF’s
  • Portal for Case management
  • Manage all your events in SuiteCRM
  • Teams functionality and granular security model
  • Exclusive SuiteCRM theme

Dolibarr ERP & CRM Open Source Software »

free customer relationship management software
Dolibarr is a ERP & CRM open source software. It is designed and suite for small and medium companies, can be used to deal with all things you require to manage your activities, such as management of products, stocks, commercial proposals, invoices, orders, members of a foundation, and mailings.

Features:

  • Customer/Suppliers/Contacts management
  • Products/Service catalog
  • Commercial proposals
  • Orders
  • Invoices and payments
  • Stock management
  • Agenda
  • Bank management
  • Point of Sale
  • Mass Emailing
  • Import/Export
  • Holiday management
  • and more

Zurmo Open Sources CRM »

free open sources crm
Zurmo is an Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified. Zurmo’s primary objective is to provide an easy-to-use, easy-to-customize, highly flexible CRM application that can be adapted to any business use case.

Features:

  • Contact managementActivity management
  • Deal tracking
  • Gamification
  • Reporting
  • Workflow
  • Marketing automation
  • Product management
  • and more